1. Information We Collect
When you request a power load audit, quotation, or engineering consultation through Northern EPES, we collect relevant contact details including your full name, organization, corporate email, direct telephone number, project site location, and electrical equipment specifications (e.g. kVA rating, battery AH, panel drawings).
2. Use of Technical & Commercial Data
Your technical requirements and contact information are used exclusively for:
- Providing accurate engineering cost estimates and equipment sizing proposals.
- Coordinating site inspection by certified field engineers.
- Processing authorized OEM warranties with manufacturers like Vertiv, Eaton, Delta, and Exide.
- Providing scheduled preventive maintenance reminders under active AMC contracts.
3. Non-Disclosure & Data Protection
Northern EPES adheres to strict non-disclosure principles. We do not sell, rent, or trade client facility topologies, electrical single-line diagrams (SLDs), or commercial contact details with third-party advertising brokers.
4. Contact Regarding Data Privacy
For any questions regarding data handling or to request erasure of your company profile from our CRM, contact our engineering desk at sales@northernepes.com / northernepes1@gmail.com or telephone +91 81042 95600.